Refund policy

At Nalma, we thoughtfully curate pieces designed to elevate your everyday style. Your satisfaction is at the heart of everything we do.

Check & Try Upon Delivery

To ensure you love your order, you may check and try your items upon delivery.

If the item does not meet your expectations or not suitable for you, you may return it immediately with the courier.

    •    Only the return shipping fee will be charged.

    •    Items must be unworn, unused, and in perfect condition with all original tags attached.

PLEASE NOTE once the courier has left, we are unable to accept:

    •    Returns

    •    Refunds

    •    Exchanges

This policy helps us maintain the highest standards of hygiene and quality for all our customers.